Last updated: January 2026. This Privacy Policy explains how Drelvox Logistics Ltd ("we," "us," "our," or the "Company") collects, uses, discloses, and safeguards your information when you visit our website and use our services.
We collect information you voluntarily provide to us, including:
When you visit our website, we automatically collect:
We may receive information about you from third parties, including payment processors, shipping carriers, compliance verification services, and public databases used for business verification and regulatory compliance purposes.
We use the information we collect for the following purposes:
We process your personal data based on the following legal grounds:
We share information with trusted third-party service providers who assist in operating our website, conducting our business, and servicing you. These include payment processors, shipping carriers, cloud storage providers, and compliance verification services.
We may disclose your information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
If Drelvox Logistics Ltd is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We will share your information with third parties only with your explicit consent and for purposes you have authorized.
We retain personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Hazmat compliance records are retained in accordance with regulatory requirements, typically for 7 years. You may request deletion of your data subject to legal and regulatory requirements.
You have the right to request access to the personal data we hold about you and receive a copy of your information.
You have the right to request correction or update of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data, subject to certain exceptions including regulatory retention requirements.
You have the right to request your personal data in a structured, commonly-used, machine-readable format and to transmit it to another organization.
You have the right to object to processing of your personal data for direct marketing or other purposes based on legitimate interests.
If we process your data based on your consent, you may withdraw that consent at any time by contacting us.
To exercise any of these rights, please contact us at supply@drelvox.shop or +1 403 297 5542.
We implement comprehensive security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Our website uses cookies, pixels, and similar technologies to enhance your experience, remember preferences, and analyze website usage. You can control cookie settings through your browser. However, disabling cookies may affect website functionality.
We use analytics tools to track website performance and user behavior. This data helps us improve our services and user experience.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.
If you are located outside Canada, please note that your information may be transferred to, stored in, and processed in Canada and other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
As a Canadian organization, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Under PIPEDA, you have rights including access to your personal information, correction of inaccurate data, and complaint procedures with your provincial privacy commissioner.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. Please contact us to exercise these rights.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.
While Drelvox Logistics Ltd does not formally appoint a Data Protection Officer, we maintain a dedicated privacy compliance team responsible for ensuring adherence to this policy and applicable privacy laws.
If you have questions about this Privacy Policy, requests regarding your personal data, or privacy concerns, please contact us:
Drelvox Logistics Ltd
333 7 Ave SW
Calgary, AB T2P 2Z1
Canada
Email: supply@drelvox.shop
Phone: +1 403 297 5542
VAT: 912740385 RT 0001
This Privacy Policy is effective as of January 2026 and applies to all users of Drelvox Logistics Ltd services. We are committed to protecting your privacy and maintaining transparency about how we collect and use your information.