Cookie Policy

Last Updated: January 2026

1. Introduction

Drelvox Logistics Ltd ("we," "us," "our," or "Company") operates websites and digital services. This Cookie Policy explains how we use cookies and similar technologies to recognize you, remember your preferences, understand how you interact with our sites, and improve our services.

This policy applies to all websites, applications, and digital properties operated by Drelvox Logistics Ltd, including but not limited to our main corporate site, client portals, and service platforms.

Address: 333 7 Ave SW, Calgary, AB T2P 2Z1, Canada
VAT: 912740385 RT 0001
Contact: supply@drelvox.shop | +1 403 297 5542

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites function more efficiently, provide a better user experience, and help site owners understand how people use their sites.

Cookies can be:

  • Session Cookies: Temporary files deleted when you close your browser
  • Persistent Cookies: Remain on your device until they expire or you delete them
  • First-Party Cookies: Set by the website you're visiting
  • Third-Party Cookies: Set by other domains or services integrated with the website

3. Types of Cookies We Use

3.1 Essential/Necessary Cookies

These cookies are required for the website to function properly and cannot be disabled. They enable core functionality such as security, authentication, and compliance with legal obligations. Examples include:

  • Session authentication tokens
  • CSRF (Cross-Site Request Forgery) protection
  • Security and fraud prevention measures
  • Cookie consent preferences
  • Load balancing and server management

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website, which pages are popular, and where users encounter errors. We use this information to improve site performance and user experience. These cookies do not identify you personally. Examples include:

  • Google Analytics tracking (anonymized)
  • Site traffic and usage statistics
  • Page performance metrics
  • Error logging and reporting

3.3 Preference & Functionality Cookies

These cookies remember choices you make to provide personalized features and functionality. Examples include:

  • Language preferences
  • Display settings and theme preferences
  • Login information and user sessions
  • Form data and saved preferences

3.4 Marketing & Advertising Cookies

These cookies track your browsing activity to deliver targeted advertising and measure marketing campaign effectiveness. These require your consent. Examples include:

  • Social media platform tracking (Facebook Pixel, LinkedIn)
  • Retargeting and remarketing pixels
  • Conversion tracking
  • Interest-based advertising

4. Similar Technologies

Beyond cookies, we may use other tracking technologies including:

  • Web Beacons/Pixels: Small transparent images used to track page views and user interactions
  • Local Storage: Browser storage mechanism for persistent data
  • Log Files: Server-side records of user activity and IP addresses
  • Device Identifiers: Unique identifiers on mobile devices

5. Third-Party Services & Partners

We work with third-party service providers who may place cookies on your device:

  • Google Analytics: Web analytics and traffic analysis
  • Marketing Platforms: Social media and advertising networks
  • CRM Systems: Customer relationship management tools
  • Email Providers: Email tracking and delivery services
  • Content Delivery Networks: Performance and security providers

These services have their own privacy and cookie policies. We are not responsible for their practices, but we ensure they comply with applicable data protection laws.

6. Your Cookie Choices & Control

6.1 Cookie Consent

When you first visit our website, you will see a cookie banner requesting your consent. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Withdraw consent at any time

6.2 Browser Controls

You can control cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when closing the browser
  • Receive warnings before a cookie is saved
  • Manually delete stored cookies

Disabling cookies may affect website functionality and your user experience.

6.3 Do-Not-Track (DNT)

Some browsers include a Do-Not-Track feature. We respect DNT signals where technically feasible, though we may continue to use essential cookies required for site operations and security.

6.4 Opt-Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Extension.

7. Legal Basis for Cookie Use

We use cookies based on the following legal grounds:

  • Consent: For marketing and non-essential analytics cookies
  • Legitimate Interest: For performance and preference cookies where not requiring explicit consent
  • Contract Performance: For essential cookies required to deliver our services
  • Legal Compliance: For cookies required by law or regulation

8. Data Retention

Cookies are retained according to their type:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Retained from 1 month to 2 years depending on purpose
  • Analytics Data: Aggregated and anonymized data retained for up to 26 months

9. International Data Transfers

Some third-party service providers may be located outside Canada. By using our website and accepting cookies, you consent to such international transfers. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where applicable.

10. Your Privacy Rights

Under applicable privacy laws (including PIPEDA in Canada), you have the right to:

  • Access information about cookies we use
  • Withdraw consent at any time
  • Request deletion of cookie data
  • File a complaint with your privacy regulator

For more information, please review our Privacy Policy.

11. Security Measures

We employ industry-standard security measures to protect cookie data:

  • SSL/TLS encryption for all data transmission
  • Secure, HttpOnly cookie flags to prevent unauthorized access
  • Regular security audits and vulnerability assessments
  • Access controls and data minimization practices

12. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by updating the "Last Updated" date and posting a prominent notice on our website. Your continued use of our website constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Drelvox Logistics Ltd
Address: 333 7 Ave SW, Calgary, AB T2P 2Z1, Canada
Email: supply@drelvox.shop
Phone: +1 403 297 5542
VAT: 912740385 RT 0001

This Cookie Policy is effective as of January 2026 and was last updated January 2026.

Disclaimer: The information on this website is for general informational purposes only and does not constitute legal advice. Drelvox Logistics Ltd does not establish a solicitor-client relationship through this website. For legal advice specific to your situation, please consult a qualified solicitor.
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